Referral fax to prior auth, done in minutes
Coral reads your inbound referral faxes, pulls the clinical fields your intake coordinator needs, and files the authorization request. The four-day wait starts here.
The four-day wait is costing you more than time
An intake coordinator at a 3-chair infusion center spends 2-3 hours per day on fax triage and auth filing. That is time not spent on scheduling, patient calls, or anything else that moves care forward.
Manual fax triage
Every referral fax arrives as a flat image. Someone has to open each one, read it, copy out the fields, and decide what to do. At 30-60 faxes a day, this is a full-time job hidden inside your intake workflow.
Authorization delays hold patient starts
Prior auth paperwork submitted with missing fields gets rejected or pended, adding days to an already slow process. Infusion patients waiting on the first dose feel every one of those days.
Coordinator burnout and turnover
Intake coordinators are trained healthcare professionals doing data-entry work. The cognitive load of managing 40 open referrals across five different payer portals is a known driver of turnover in small infusion and DME practices.
Coral reads the fax so your coordinator does not have to
When a referral fax arrives, Coral extracts every clinical field your team needs for the authorization request: patient demographics, diagnosis codes, requesting provider NPI, ordered medication or device, and insurance details. The extracted data goes directly into the auth form, pre-filled and ready to submit.
No re-keying. No missed fields. No payer portal copy-paste.
See the full workflowBuilt for healthcare workflows
BAA-ready on day one
Coral signs Business Associate Agreements before any PHI touches our system. Your compliance team should not have to wait for legal review to get started.
HIPAA safeguards throughout
PHI is encrypted at rest and in transit. Access controls limit who can view extracted data. Audit logs capture every action. We handle the paperwork for your security review.
Nashville team, healthcare background
We built Coral in Nashville because this is where healthcare operations expertise lives. Our team has worked directly with infusion centers and DME providers on intake workflow problems.
Straightforward pricing
Less than the cost of two hours of coordinator time per month. Cancel anytime during the early-access period.
Join the early-access program
We are onboarding infusion centers and DME providers in the Southeast. Setup takes one afternoon. Your team can be filing authorizations the same week.
Questions? Write to us at [email protected]