How It Works

From fax to authorization in four steps

Coral reads your incoming referral faxes, extracts the clinical fields an authorization requires, and hands your coordinator a pre-filled form to review and submit. No retyping. No hunting through pages.

The process

Four steps, start to finish

01

Fax arrives in Coral inbox

Referrals land in your clinic's dedicated Coral inbox via virtual fax number or SFTP forwarding. Coral queues each document automatically the moment it arrives.

02

AI reads and extracts clinical fields

Coral identifies nine fields every authorization needs: patient demographics, diagnosis codes, referring NPI, requested item or medication, insurance details, and payer ID. Each field gets a confidence rating.

03

Coordinator reviews pre-filled form

Your intake coordinator opens a structured view with every field already populated. They confirm, adjust any flagged values, and approve in under two minutes rather than thirty.

04

Authorization filed and tracked

Coral submits the authorization request and monitors status. Approvals, denials, and pend notices surface in your dashboard without requiring a follow-up phone call to the payer.

Field extraction

Nine fields extracted from every referral

A prior authorization requires specific structured information that is buried inside an unstructured fax document. Coral finds all nine fields automatically. The confidence indicator tells your coordinator exactly where to look if a field needs human confirmation.

Patient Name Margaret L. Torres Confirmed
Date of Birth 1958-04-11 Confirmed
Diagnosis Code (ICD-10) C90.00 Confirmed
Referring Physician NPI 1234567890 Confirmed
Requested Medication Bortezomib 2.5 mg/m2 Needs review
Quantity / Duration 4 cycles, weekly Confirmed
Payer Name BlueCross BlueShield TN Confirmed
Member ID ZYX884471002 Confirmed
Group Number GRP-00412 Confirmed

Integration

Fits into how your clinic already works

Coral connects to your existing fax line via SFTP forwarding, an API endpoint, or a dedicated virtual fax number. There is no EHR integration required. No software replacement. No IT project. Your coordinator keeps using the same practice management tools they use today. Coral sits between the fax and the auth form, handling the extraction work.

SFTP forwarding Virtual fax number REST API No EHR required Works alongside existing PM software

Ready to cut auth filing time?

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