From the Coral team
Practitioner knowledge on the workflows, regulations, and operational realities of infusion centers and DME providers.
The four-day authorization delay is not a payer problem. It starts with how referral faxes get processed after they arrive. Here is what the workflow actually looks like and where the time goes.
Read articleCoordinator time is the most undercosted line item in infusion clinic operations. When you measure the actual hours spent on fax triage and auth filing, the number is higher than most administrators expect.
Read articleA referral fax typically contains nine fields that an intake coordinator needs to file a prior authorization. We built Coral to read all nine accurately before a human ever looks at the document.
Read articleDurable medical equipment providers face authorization requirements that differ from infusion centers in ways that matter operationally. The fax volume is higher, the field requirements vary more, and the denial patterns follow different logic.
Read articleWe spent time with intake coordinators at several specialty clinics to understand their actual workflow from the first fax of the morning to the last auth filed before close. What we found was not what we expected.
Read articleThe 2024 CMS interoperability and prior authorization final rule introduced new timelines and electronic standards for payers. Here is what changed, what did not change, and what it means for small specialty providers.
Read articleWhen a vendor processes protected health information in the cloud, the questions you ask during procurement determine whether you are taking on compliance risk or transferring it appropriately. Here are the seven questions that matter.
Read articleA Business Associate Agreement is not a compliance checkbox. It is a structural commitment that shapes how you build data handling, access controls, and incident response from the beginning. We made that decision early.
Read articleEvery few years a new article declares that fax is finally dead in healthcare. Every year fax volume in specialty care stays flat or increases. We looked at why fax persists and what that means for building automation tools.
Read articleLarge health systems can afford dedicated RCM teams and enterprise software. For a clinic running two or three chairs, those tools are both too expensive and too broad. The automation tools that work at this scale look different.
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